Contact
Contact us
A real person reads every message and answers by email. For an order, include its number (it starts with TCH-).
- Phone
- +1 984-383-0495
- Message form
- Help, refunds & returns: questions, order problems, refund and return requests
- Order status
- Track an order with its number and your email
- Based in
- Raleigh, North Carolina, where every order ships from
Returns
Please start a return on the help page before sending anything back; we’ll email you where to send it. See returns & refunds.